Whether you have a question, feedback, or a partnership idea — we'd love to hear from you. Here's how to reach the ArkitekAI team.
For technical issues, account questions, or billing help, email us directly. We aim to respond within 24 hours.
Have a question about ArkitekAI that isn't covered in our How It Works guide or Pricing FAQ? Drop us a line and we'll get back to you.
Interested in integrating with ArkitekAI, or have a business collaboration in mind? We're open to conversations with teams building in the AI space.
Before reaching out, check if your question is answered below.
Click "Forgot password?" on the login screen and follow the instructions sent to your email. If you don't receive the email within a few minutes, check your spam folder or contact support.
Go to Settings in your ArkitekAI dashboard and select "Manage Subscription." You can upgrade immediately or schedule a downgrade for the end of your current billing period. See our Pricing page for plan details.
Occasional model errors can happen due to upstream provider issues. Try refreshing and sending the prompt again. If the problem persists, email support@arkitekai.com with the conversation details and we'll investigate.
Absolutely. We love hearing how people want to use ArkitekAI. Send your feature requests to support@arkitekai.com — we read every one and prioritize based on community demand.
Yes. Your conversations are private by default and we never sell your data. For full details, read our Privacy Policy and Terms of Service.